RMI University – Customer Training Update
Due to COVID-19, our popular RMI University hands-on product training and support had
to be postponed in 2020. And while we were never able to have in-person training, we did
improvise and react quickly to the changing conditions.
In April and May, Casey Harvey & Jim Wiltshire organized a Coffee Talk webinar training
program with over 50 sessions covering hearth, grill and propane products. Thanks to their
leadership, RMI was one of the first to hold this type of training and it was very successful!
Later in the summer, we held the RMI Virtual Trade Show series for hearth products which
gave all of our vendors an opportunity to showcase their new products.
We look forward to 2021 and the opportunity to provide more traditional in-person training that
our customers want and deserve. At the same time, we will monitor the status of COVID-19
and adapt as necessary to provide for the safety of all involved.
Other Upcoming Events
Check back with us soon for more upcoming events…
RMI is dedicated to the value of product training for our Customers from sales to installation and diagnostics. Based upon a combination of important core skills and specific Customer needs, we create and offer Seminars and Events designed to help sell, install and maintain products and also to expose our Customers to new products that we have carefully chosen to offer and support.
We schedule training seminars throughout the year lead by our highly trained technical staff or authorized factory representatives.
Don’t see the kind of training you need on the schedule? Please contact your local RMI representative and we’ll be happy to talk about specific technical and training needs for your company.