Technical Support

Chris WolfeManager of Technical Support and TrainingPhone:
413-243-9406
Email:
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Geoff BarstowPhone:
413-243-9454
Email:
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Lee Office
Keith SzczepanskiPhone:
413-243-9585
Email:
[javascript protected email address]
Bensalem Office
Tom HeltPhone:
413-243-9582
Email:
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Bensalem Office

If the technical representative you are looking for is unavailable, don't hesitate to talk to another one of our very capable reps. All of our technical reps can assist customers on the products we sell regardless of their individual area of expertise.

One of many value-added services that separates Ray Murray Inc. from others involved in distributing products to our industry is an unending commitment to every aspect of Complete Customer Care. One important part of this commitment is Technical Service and Installation Support.

RMI offers a level of technical services and installation support that has become legendary in the industry. The primary goal of this team is to support the understanding and correct usage of all products RMI offers.

Our Technical Services Team has extensive product knowledge and understanding of the industry with backgrounds that span decades working directly with and/or installing product as well as understanding the theory behind its operation. They have installed, repaired, or solved troubleshooting problems on nearly every product RMI stocks.

Product and Installation Issues

Here are some product and installation issues the Technical Support Team would like to share with you:

New Product – Blue Moon Multi-stage Filter System

RMI has a solution to deal with heavy ends that are associated with vaporizer use and propane carburation. Blue Moon Filters are capable of removing up to 97% of the impurities commonly found in LP Gas. When compared to fuel additives and down time caused by heavy ends, these filters offer an economical solution. Blue Moon Filters can provide clean fuel from .064 cents a gallon.

View More Information

Algas-SDI Vaporizer Safety

In order to safely service and work on a vaporizer, it is important to properly purge the unit of any propane (liquid and vapor). Algas-SDI has created a step by step procedure to help ensure your safety.

View this procedure.

 

 

Vaporization “Rule Of Thumb” For ASME Tanks

Source: Sherwood LPG Products Liquified Petroleum Gas Control Technician’s Guide The vaporization rate is a factor of (1) the temperature of the liquid and (2) the “wetted surface” area of the container. This applies to bulk installations equally as well as it does to cylinder systems.

In estimating the size tank required for any given load, it is necessary to decide on an average, or point at which the gas supplier will refill the tank. Of course, our minimum vaporation rate will occur when the liquid level is the lowest. On the assumption that the tank will be refilled when the liquid level drops to 1/3 the fuel capacity of the tank, the following table will give you a good “rule of thumb” guide for various temperatures.

Here is an example of how to use this “rule of thumb” for your bulk tanks: Suppose we had a tank 40″ in diameter and 105″ long and our worst winter temperature was 0 degrees F. The tank rarely drops below the 1/3 full mark. Would this tank under these circumstances, supply a continuous load of 350,000 BTUs an hour?

The “rule of thumb” would tell us that it would supply this load requirement 40″ (D) X 105″ (U) X 90 (taken from the table above, opposite 0 degrees F) = 378,000 BTUs.